How many times have you seen something online & thought I must have IT! This is great I can just punch in a few numbers, add IT to my shopping cart & away we go. They promised me I would get IT within 5 Business days, & offered free delivery. Oh boy this is so much fun scrolling through all the various websites, imagining how IT’S going to look… so much better than driving to a store, fighting for a parking spot, wading through the crowds, standing in line at the cashier, dealing with annoying sales people, & after all that, you’ve still got to find the car. Finally, IT ARRIVES! You can’t wait to open the package, the anticipation is killing you, wait a minute IT doesn’t look like IT did on the website! There are any number of things that can go wrong when ordering online. It’s very difficult to perceive an item from a computer screen, the actual size, colour, & how it feels. Yes the feel of an item is important. What if you buy a leather sofa online, the price was too good to pass up & when it arrives what you thought to be an all Top grain leather sofa certainly doesn’t feel like what you may have seen or sat on out in the market place. I have talked with a few people that have had some issues when buying furniture online especially if it’s not quite the right size, or simply not what they wanted. Also what people don’t take into consideration when returning an online furniture purchase, is that the onus is on you to repackage & pay for the shipping back to the online seller. Decorium has a large online shopping website that displays most of the furniture that is shown in our showroom. I have assisted people that have viewed our website & have called wanting more information about lamps, rugs, end tables etc, & which in turn they have purchased. When they inquire about larger items such as bedrooms, dining or living room sets I always advise them to visit the store & see the furniture in an actual room settings. Visiting our 100,000 sq.ft. showroom, to see all the new designs & trends is an adventure; & getting complimentary interior design advise will make purchasing the large items for your home so much easier. Online shopping can be fast & convenient for many items. Just be advised that when purchasing larger items for your home, come into the store & sit on the sofas, see how it feels, pick out the perfect rug, open the dresser drawers, check out the TV Units to make sure all your components fit and most of all, get what you’re looking for. Happy Shopping.
Article Written By: Jane Fitzgerald,
Design Consultant at Decorium on Supertest,
jane@decorium.ca
